Wednesday, November 20, 2019
el-GRen-US

AGREEMENT BETWEEN USER AND Kaloumenos

Terms of Use

The Kaloumenos is the online store exposure and sales through the company's «Γ. ΚΑΛΟΥΜΕΝΟΣ ΚΑΙ ΣΙΑ ΟΕ» located in Taurus on the road Pontou 2. Before you enter the online store and browse our website, we invite you to consult the following terms and conditions concerning the use of the shop.

Make sure you agree to the following terms and conditions, because the re-use and navigate your site Kaloumenos implies explicit and unconditional consent and agreement with them.

1 General

The company «Γ. ΚΑΛΟΥΜΕΝΟΣ ΚΑΙ ΣΙΑ ΟΕ» reserves the right to unilaterally amend or update these terms and conditions of the transactions made through the online shop, according to the needs and practices. The «Γ. ΚΑΛΟΥΜΕΝΟΣ ΚΑΙ ΣΙΑ ΟΕ» undertakes to inform users of any changes and any changes through the website of this shop.

2 Providing information and prices for the products sold.

The company «Γ. ΚΑΛΟΥΜΕΝΟΣ ΚΑΙ ΣΙΑ ΟΕ» is committed to the quality and validity of the information given on the website Kaloumenos, subject to any technical or typographical errors, which can not be predicted or occur unintentionally or due to disruption of the site by force majeure.

All prices are listed in the catalogs of the shop include VAT (24%). These values relate to the quantities available in stock, while the Kaloumenos reserves the right to adjust prices.

3 Providing information on availability of products.

For all products listed in its catalogs Kaloumenos no clear evidence of the availability of our warehouse. The company reserves the delivery time of goods in cases of force majeure.

This shop Kaloumenos no guarantee can be provided for the availability of products, but guarantees timely information to end consumers of their unavailability.

If for reasons of force majeure (eg bad weather conditions, strikes, etc.) can not deliver the products within the prescribed time will notify you via e-mail, to tell us if you want, under these conditions, the completion of your order.

For products that are not readily available but expected the reception on a specified date, and the products are not available, but we expect information from our suppliers for the exact date of their receipt, you can send us your order and we will contact together via e-mail and / or phone to inform you of the likely time of receipt of the product from our supplier and delivery to you. In this case, you can request the revocation order of this product.

4 Send Payment

For delivery within the Attica region (next day delivery), the shipping cost is 2.83€ including tax. For delivery in the rest of Greece, the shipping cost is 3,13€ including tax.

If you choose to pay with cash on delivery, regardless of the order destination, the charge is 2.83€, including tax

All the above charges concern orders that weigh less or equal than 2kg.
For every extra kilogram, the charge is 1,00€

Orders of large quantity and heavy are shipped via delivery companies (trucks) which combine the lowest possible charge with the fastest delivery date.

Our online store is not responsible for any delays concerning the delivery of your order that may result from the shipping company handling, strikes or bad weather condition etψ.

For your convenience the online store Kaloumenos has three payment methods.

a) With your credit card.

You may pay for your order via credit card, debit and prepaid cards (VISA, MASTERCARD, MAESTRO, AMERICAN EXPRESS). The online transactions are done through the electronic platform Alpha e-Commerce.The clearance of your payment taken by the bank AlphaBank ensuring the absolute safety of your transaction. This shop Kaloumenos not collect or store any credit card information. For this reason, every time you use your credit card for transactions in our online store, you need to register again.

Payment security with Alpha e-Commerce: All payments via credit, debit or prepaid card are made through the online payment platform "Alpha e-Commerce" by Alpha Bank which uses encryption TSL 1.1 with encryption protocol 128-bit (Secure Sockets Layer - SSL). Encryption is a way of coding the information until it reaches the defined recipient, who will decode it with the proper tools.

For purchases with your credit card please follow the instructions in our online store. After completing the process of filling the order form, you will be asked to fill in your credit card on a secure page of the bank Alpha Bank. In case of payment by credit card must be present at the delivery of your order with your credit card and your identity. (You may not be receiving orders from a third party).

b) Payment on receipt of your order at (Delivery):

Pay with cash the employee of transport company to deliver your order at your place. Under current tax rules, documents worth over 1.500 € to individuals (sales receipt) pays:

• Deposit / transfer to a bank account

• Charge your credit or debit card

c) bank deposit

Prepay your order in one of the following accounts of the banks we work with:

BANK ALPHA:
BANK ACCOUNT : 181 00 2320 003115
ΙΒΑΝ NUMBER: GR5401401810181002320003115

NATIONAL BANK OF GREECE:
BANK ACCOUNT: 
171-440502-12
IBAN NUMBER: GR4401101710000017144050212

EUROBANK:
IBAN NUMBER: 
GR8002603100000500200325236

and send us a copy of the bank transfer payment by fax to 210-3451705. Upon receipt of the copy of the bank transfer payment, you will begin the process of your order.

5 Returns

You have the right to return products purchased, without penalty and without being obliged to tell us why you wish to return the product within 10 calendar days from the date you receive the goods. In this case you only charge the cost of returning goods.

Returns are accepted only if the items you wish to return in the same condition in which you received them, but that they be unsealed or has violated the packaging along with the relevant sales receipt.

We recommend to check carefully at the time of delivery, the condition of the products and their packaging, in order to detect any obvious defects (eg wrong item, damage to the packaging, broken parts, etc.).

If you wish to return an item, please contact us at tel: 210-3451779 or send an e-mail to info@kaloumenos.gr. If the product is accompanied by gift, will be returned with the product.

In case of return, depending on how you choose to pay your order and how to prepare the return, the refund will be completed within 15 days from the date you receive the products.

In any case, do not hesitate to contact us before returning a product.

6 Limitation of Liability

In any case, the online store Kaloumenos is not responsible for any legal or civil or / and penal nature nor for any damage (direct, special or consequential which indicatively and not restrictively, alternatively or / and: loss of profits, data, profits, compensation, etc.) from site visitors or third reason is related to the operation or not and / or use of the Site and / or failure to provide services and / or information available from this and / or any unauthorized third party interventions in products and / or services and / or information available through it.

E-shop Kaloumenos is not responsible for defects or poor quality of products available to customers. All products received from suppliers packed. In case that the delivered quantity is found, defective product retains the right to return it and replace it with our own shipping or refund your money.

We also note that the company bears no responsibility for any injuries and damage of products after use and in no case shall a replacement.

For the replacement and repair of all kinds of products, competent is only the delegation itself.

To better serve our customers, our company undertakes the transportation and delivery to repair products to and from each delegation.

The E-shop Kaloumenos is not responsible for organized attack by hackers to steal users' personal information, but even in this case the credit card users are ensured since the system does not store credit card information.

7 Copyright

This website is the official online store of «Γ. ΚΑΛΟΥΜΕΝΟΣ ΚΑΙ ΣΙΑ ΟΕ».

All site content, including pictures, graphics, photographs, texts, services and products are the intellectual property of the firm «Γ. ΚΑΛΟΥΜΕΝΟΣ ΚΑΙ ΣΙΑ ΟΕ» and protected by the relevant provisions of Greek law, European law and international conventions.

Any copying, analog / digital recording and mechanical reproduction, distribution, transmission, downloading, processing, resale, create derivative works, or misleading the public about the real provider of the content of the website. Any reproduction, republication, uploading, posting, or transmission or any other use of content in any manner or means, for commercial or other purposes is permitted only with prior written permission of Enterprise «Γ. ΚΑΛΟΥΜΕΝΟΣ ΚΑΙ ΣΙΑ ΟΕ» or any other legitimate holder of those copyrights.

The names, images, logos and distinctive marks representing the «Γ. ΚΑΛΟΥΜΕΝΟΣ ΚΑΙ ΣΙΑ ΟΕ» and / or online store Kaloumenos and / or third parties affiliated with them and their products or services are exclusive trademarks and trademarks of «Γ. ΚΑΛΟΥΜΕΝΟΣ ΚΑΙ ΣΙΑ ΟΕ» and / or WWW.KALOUMENOS.GR or more third parties and are protected by Greek, European and international trademark laws, and industrial and intellectual property.

8 User Responsibility

Users of the e-shop Kaloumenos agree not to use the electronic store of the company «Γ. ΚΑΛΟΥΜΕΝΟΣ ΚΑΙ ΣΙΑ ΟΕ» operation to send, post, send by e-mail or otherwise transmit any content that is unlawful, harmful, threatening, abusive, harassing, defamatory, libelous, vulgar, obscene, libelous, violate the privacy of another, shows empathy, or is racial, ethnic or other discrimination, may cause harm minors in any way, not be transmitted in accordance with the laws or administrative or contractual relationships (such as inside information, proprietary and confidential information learned or disclosed as part of employment relationships or covered by confidentiality agreements) infringes any patent, trademark, trade secret, copyright or other proprietary rights of others, contains software viruses or any other computer code, files or programs designed to interrupt, damage, destruction or equipment in any software or hardware, intentionally or unintentionally contravenes existing Greek and EU legislation and provisions that may impede a third party in any way or any content used to collect or store personal data about other users

9. Privacy

The company «Γ. ΚΑΛΟΥΜΕΝΟΣ ΚΑΙ ΣΙΑ ΟΕ» acknowledges the importance of the issue of the safety of your personal data and your online transactions and take all necessary measures to ensure maximum safety. All information related to your personal information and transactions are secure and confidential.

When you visit the pages of Kaloumenos and to order products, but also to ensure that we can contact you to let you know about our new products, you will likely be asked to fill in your personal information (name, occupation, address, birth date, etc..). Any personal data anywhere on the pages and services of this website, are intended exclusively for ensuring the operation of the service and may not be used by anyone, without complying with the provisions of law. 2472/97 on protection of personal data, as in force at a time.

This shop Kaloumenos operates according to the Greek and EU legislation and maintain security of your personal data for as long as you are registered with a service Kaloumenos. The personal data you store online Kaloumenos used exclusively by it, to support, promote and execute the trading relationship.

The holdings data file may be disclosed to the competent judicial, police and other legal authorities at their request and in accordance with the pertinent laws. The customer is within the law on telecommunications, media rights and objection under Articles 11-13 of Law. 2472/1997.

10 Promotional messages

E-Shop Kaloumenos likely in the future to enable users to choose their information about new products available in the market and other offers, payment arrangements, etc. by sending advertising - informational messages at the email or postal address or by calling on their phone. The E-Shop Kaloumenos not overuse this service, while always gives the option to stop receiving promotional messages from the user.

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